Support

Email support@checkpointenglish.com. We answer within one business day.

The officer can't hear me

Open iPhone Settings, find Checkpoint English, and make sure Microphone and Speech Recognition are on. In the truck, connect the phone to the cab's Bluetooth or use a headset with a mic.

The app says I'm moving

While the truck is rolling, only Cab Mode runs. The sign test and the parked drill unlock again once you stop.

I want notes in my language

Settings, then Explain things in. Spanish, Somali, Punjabi, Russian, Ukrainian, and Arabic are available. All speaking practice stays in English.

Delete my account

Email privacy@checkpointenglish.com from your account email.